Terms of use

Who we are

Our website address is: https://dotnshop.com.

The present website  www.dotnshop.com belongs to the company KN GLOBEDOT (VAT number: 00873297M , email: hello@dotnshop.com, phone: +357 99146661)  and its use is subject to the following terms and conditions :

  1. The content of this website including text, images, designs and graphics may not be reproduced, copied or republished without the written consent of the owner.
  2. The reproduction or storage of individual pages or data is allowed for non-commercial purposes, under the strict condition that their origin from the site (https://www.dotnshop.com/) is mentioned and the name of the artist is stated. However, users should be aware that certain files or data might constitute the intellectual property of third parties (associates, entities, organisations, companies, etc.) and, so, they are not allowed to be used without written permission on the part of such third parties (whose names are probably included in a relevant reference of the site).

PAYMENT METHODS

The following payment methods are available:

  1. Payment by credit or debit cards of Visa, MasterCard, Maestro
  2. Bank account deposit
    The deposit should be made within 3 working days of the day of your order. You must fill in your name and your order number in the statement of reasons. You send us a copy of the bank receipt by e-mail to hello@dotnshop.com and upon receipt of a bank payment confirmation, we send you your order.
    If money is not deposited in time, our trading transaction may cease to exist without prior notice.

 

SECURITY

The purchases of products or services made at the dotnshop.com online store are secured through a dedicated bank service. To complete the transaction, you automatically transfer to a Web site provided by Bank and enter your card details safely. Your card details are encrypted and sent to the Bank that has issued your card for billing approval. This information is not shared with any third party.

 

PRICING POLICY

The prices quoted on our e-shop include VAT and are final.

Our online shop retains the right to change prices without prior notice. Customers should always pay the total amount cited on the invoice even if the price has changed by the time the order is delivered.

 

SHIPPING METHODS

Domestic deliveries

The time required for delivery in Cyprus,Greece is from 1 to 5 working days from the date the order is received.

Deliveries abroad

Delivery may take as long as 2-12 days.

Shipping terms

  1. Shipments will be effected on a daily basis except for Saturdays, Sundays or holidays
  2. You are notified directly of delivery charges.
  3. Any duties or taxes imposed by customs authorities in countries outside the European Union are payable by the addressee. The dotnshop.com online shop is not always aware of the amount of such charges.
  4. In case of any complexity/difficulty completing an order (poor weather conditions, strikes, etc.) we will contact you to confirm whether or not you want your order delivered.
  5. The dotnshop.com shall bear no liability in the event of failure to deliver by reason of force majeure (natural disasters, war, political upheaval, etc.).

 

RETURNS & CANCELLATIONS POLICY

Our on-line shop gives you the opportunity to return merchandise for any reason, which you are not obliged to reveal. Products must be returned within 14 days of delivery of your order.

For the return to be accepted the merchandise and its packaging must be complete and intact.

Notification of return of merchandise
If you wish to return objects you have received, you should send an e-mail notifying us of a request to return, the order number, the product code. You will receive our reply immediately.

Settlement of returns
Return settlement should proceed as follows:

Once the product has been checked and found to be in the state we delivered to you, we will notify you by email that the corresponding amount will be credited to your bank account.

Products must be returned in their original packaging and have no obvious signs of use or damage.

At the time of delivery, we would recommend careful product check without destroying the packaging, so that the return can be accepted.

Means of return
You may return your order by any means you wish.

Cost of return
Our on-line shop pays the cost of returning merchandise when:

  1. Delivery has been delayed (unless force majeure applies).
  2. The merchandise has been delivered in a damaged or defective state.

In all other cases, the customer is obliged to pay the cost of return.